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State Bank of Pakistan BSC sets up Customer Facilitation Centres for Smooth Functioning of ATMs

Karachi, October 11, 2012 (PPI-OT): The State Bank of Pakistan Banking Services Corporation (SBP BSC) has set up Customer Facilitation Centres at all its sixteen field offices to ensure smooth and uninterrupted functioning of Automated Teller Machines (ATMs) of commercial banks throughout the country, especially during Eid-ul-Azha holidays.

These Customer Facilitation Centres, which are operational from 9.00 A.M. to 5.30 P.M. on all working days, will receive complaints from the general public regarding non-functioning of ATMs and make them working within the shortest possible time. These Facilitation Centres will also be operational from 9.00 A.M. to 5.30 P.M. during Eid-ul-Azha holidays.

The members of the general public are advised to lodge their complaints pertaining to the non-functioning of ATMs in their area from 9.00 A.M. to 5.30 P.M. during all working days and Eid-ul Azha holidays at the following SBP BSC field offices:

Field OfficeName of Contact PersonDesignationPhone No.Mobile No.
BahawalpurMr. Rehmat Ali AhsenAssistant Chief Manager062-92550470321-6801522
D.I.KhanMr. Pir Azam KhanAssistant Chief Manager0966-9280037-Ext:1070346-7845275
FaisalabadMr. Nadeem Ahmad TahirAssistant Chief Manager041-92393050300-7605020
GujranwalaMr. Muhammad ManshaOfficer Grad – 1055-92003110333-4206229
HyderabadMr. Abdul Rehman SandAssistant Chief Manager022-92006000300-3055891
IslamabadMr. Rizwan Khaleel ShamsiAssistant Chief Manager051-90782080321-5168810
KarachiMr. Muhammad AfzalAssistant Chief Manager021-3245104-51080321-7983956
LahoreMr. Fowad NadeemOfficer Grad – 3042-99210401-10-Ext: 22770345-4025989
MultanMr. Abdullah Khan,Assistant Director061-9201304 (Dir), 061-9200581-90Ext-369     0300-6335589
MuzaffarabadMr. Abdul Haseeb KhanCash Officer05822-921151Ext-2430347-5039853
North NazimabadMr. Muhammad TariqTreasury Officer021-367064650345-2261374
PeshawarMr. Noor MuhammadOfficer Grad – 3091-9211976 and 091-9211964-73Ext.3026       0321-2524164
QuettaMr. Abdul Malik AchakzaiAssistant Chief Manager081-9202029-2420333-7861807
RawalpindiMr. Obaid Ur RehmanAssistant Director051-92707590321-9800960
SialkotMr. Akmal Javed KhokharAssistant Chief Manager052-9520350 Ext-2180300-6123867
SukkurMr. Ghulam HyderAssistant Chief Manager071-93102920300-3124565

For more information, contact:
Syed Wasimuddin
Chief Spokesman
State Bank of Pakistan (SBP)
Tel: +9221 3921 2562
Fax: +9221 3921 2563
Email: syed.wasimuddin@sbp.org.pk

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