Karachi, May 06, 2014 (PPI-OT): Taking the serious notice of the public complaints of the people Specially against the Basic Services Provider Organizations reported in the press the Special Assistant to Chief Minister Sindh Mr. Imtiaz Malah has advised the people to contact with Chief Minister Public complaint Cell (PCC) with proof of their grievances and get their problem resolved through Tool free phone instead of agitating on the roads.
He said that Chief Minister Sindh Syed Qaim Ali Shah has established such complaint cell within CM House having its tool free telephone No. 0800-91915, 99202065, 99208081, and fax no 99202000 nowhere Provincial Ministers / responsible officers are getting complaints from every individual without any discrimination at any time not only to get his problem resolved but also to monitor the deliveries of organizations concerned.
He said that for instance as many as 1164 complaints were received from the people during the month of April 2014 out of which 1134 were got resolved, while only 30 complaints were in process of redressal.
He said that this system would be more beneficial for the people and helpful for social justice and added that people to encourage and utilized it genuinely Mr. Imtiaz Malah said that this complaint cell was also taking notice of press reports but failed to gather the proofs, which are suppose to be filed by the complainant.
He stressed upon the individual specially NGOs working for social justice, to be active, monitor the working of organizations and give feedback and lodge complaint about the fouls of faulty organizations so that same can be stream lined in the interest of common men.
For more information, contact:
Mr. Allah Bachayo Memon
Chief Minister House
Tel: +9221 99202019
Cell: +92300-3524057 (Ext: 336)